Seniors
Our senior citizens are one of our most valuable resources. They offer us their wisdom and experience so that we can make wise decisions in our own lives. Adults over the age of 60 make up the fastest growing segment of our society. Many organizations in the community are designed to offer services to this special population.
GLOSSARY OF SENIOR TERMS
• Activities of Daily Living (ADLS) - Basics of an individual’s daily routine. If a person cannot perform these without assistance, the person should not live alone. ADL’s include bathing, dressing, grooming, eating, walking/mobility, transferring, toileting and continence care.
• Adult Protective Services (APS) - Responsible for investigating abuse, neglect and exploitation of vulnerable older adults in private home settings.
• Advance Directives - A written document giving or withholding consent for medical or other professional care in the event that a person becomes unable to provide that direction.
• Assisted Living Facility (ALF) - Residential facility for those who need assistance with their activities of daily living within a supervised environment that helps the person remain as independent as possible. These facilities do not typically include any level of nursing care.
• Care/Case Management - Assessing, arranging and overseeing an individual’s medical, functional social and financial needs. Professional case managers are typically social workers or nurses.
• Certified Nursing Assistant (CNA) - A person who has successfully completed a state training program or course with a focus on activities of daily living.
• Community Based Services - Services designed to help older adults remain independent and in their own home. These services may include senior centers, delivered meals or congregate meal sites, home health care, adult day care, companionship and homemaker services.
• Conservator - A court-appointed individual or company authorized to manage the financial affairs of a minor or older adult who can no longer manage his or her own property and financial matters.
• Dementia - A clinical term used to describe a group of brain disorders disrupting and impairing cognitive functions such as thinking, memory, judgment, personality, mood and social functioning.
• Discharge Planner - The professional staff member of a hospital or nursing home who develops a plan for the future care of a patient prior to discharge.
• Do Not Resuscitate (DNR) - A written directive stating that in the case of death the patient/client requests no attempts of resuscitation.
• Durable Medical Equipment (DME) - Equipment such as hospital beds, wheelchairs, walkers, commodes and raised toilet seats to be used at home.
• Durable Power of Attorney - A power of attorney remaining valid and enforceable despite the incompetence or incapacity of the principal.
• Emergency Response System - An electronic device designed to let a person summon help in an emergency. The device transmits a signal over the telephone to an emergency monitoring center.
• Home Health Agency (HHA) - A public or private organization with a staff of skilled nurses, homemakers, home-health aides and therapists providing nursing, rehabilitation and homemaking services to homebound patients recovering from major medical treatment or chronic or temporarily debilitating conditions.
• Home Health Care - Service performed in the home for an older adult by someone who has special medical training.
• Homemaking/Home Care Services - A trained person providing household cleaning, cooking, grocery shop-ping, laundry, and transportation for an older adult.
• Hospice - Care for the terminally ill with a life expectancy of 6 months or less. Care can be provided at home, in a nursing home, hospital or hospice facility. It is designed to support both the patient and the family. Hospice care emphasizes pain control, symptom management and emotional support rather than life-sustaining equipment.
• Incontinence - The loss of voluntary control over bladder or bowel functions
• Independent Living Facility (ILF) - A housing complex providing support services including meals in a central dining area, weekly housekeeping, social activities and transportation.
• Licensed Practical Nurse (LPN) - A person currently licensed to practice nursing. Generally works under a registered nurse.
• Living Will - A legal expression of an individual’s wishes about future medical treatment at a time when they become incompetent or cannot communicate due to illness.
• Long Term Care (LTC) - A general term describing a range of medical nursing, custodial, social and community services designed to help people with chronic health problems or forms of dementia.
• Long Term Care Insurance (LTCI) - Insurance policies issued by private companies to defray the costs of long term care in nursing facilities, assisted living facilities, home care services and community based services.
• Medicaid - A United States health insurance program financed by the federal and state governments and administered by the states for eligible low-income people regardless of age. Needy older people can have their Medicare deductibles and co-payments paid by Medicaid. Medicaid may also pay for nursing home and assisted living care if the individual’s income and assets are within certain limits.
• Medicap Insurance - Also known as supplemental insurance. United States private health insurance policies intended to cover medical costs not fully covered by Medicare.
• Medicare - A United States health insurance program for people 65 and older and some disabled individuals. Part A covers hospital costs and nursing facility care. Part B covers physician services, therapies and home health care. Patients must pay deductibles and co-payments and make up any expenses not covered by Medicare or a Medicare Supplement/Medicap insurance policy.
• Nursing Home (NH) - A licensed nursing facility providing a full range of care, medical services and rehabilitation to those recovering from hospitalization or suffering from chronic illness, dementia or other factors making it impossible for them to live at home.
• Registered Nurse (RN) - A person who has met all educational requirements from an approved program of professional nursing education and has successfully passed the NCLEX examination leading to current state licensure to practice professional nursing.
• Registry - An agency that acts as a broker matching a person with a care provider.
• Respite Care - A service providing temporary care for an older adult. The purpose of the care is to allow the primary caregiver some short-term relief from their day-to-day responsibilities. Respite care may be provided in or out of the home.
• Reverse Mortgage - A mortgage in which a homeowner, usually an elderly or retired person, borrows money in the form of annual payments which are charged against the equity of the home.
• Skilled Nursing Facility (SNF) - A licensed facility providing 24-hour medical services by registered nurses, licensed practical nurses and nurse aides for seriously ill or severely disturbed people who do not require hospitalization.
• Spend Down - A requirement that an individual use up most of his or her income and assets to meet the United States Medicaid eligibility requirements.
• Spousal Impoverishment - United States regulations allowing the division of some income and assets for a spouse of nursing home resident whose stay is covered by Medicaid.
SENIOR RESOURCES & INFORMATION
American Association of Retired Persons (AARP)
30 W. 14th St #301, Helena, 59601
1-888-687-2277 or Statewide 1-866-295-7278
Fax (406)441-2230 • www.aarp.org, mtaarp@aarp.org/mt
This national association has over 35+ million members. They offer many special programs to seniors including: a defensive driving program for those over 50, special group insurance rates, physical fitness, social and recreational programs.
Foot Care Services, St. Patrick Hospital
500 W. Broadway 327-1733
Pamper your tired, aching, sore feet…you deserve it! On the first and third Monday of every month, specially trained nurses soak your feet, trim and file your nails, and finish with a lotion massage. Appointments last approximately 30 minutes. The first visit is $26; following visits are $20. People with diabetes are welcome. Pre-registration is required. Gift certificates are available.
Home Maintenance and Safety Program
Missoula Aging Services
337 Stephens Ave… 728-7682
www.missoulaagingservices.org
Missoula Aging Services’ Home Maintenance and Safety Program can assist eligible individuals 60 years and older. This program provides skilled volunteer assistance to conduct home safety inspections; minor home repair; referral services and occasional yard assistance with no labor costs to the recipient.
Mall Walkers
Southgate Mall Community Room 721-5140
Hours: Mon, Wed, Fri 9:00 a.m. - 10:00 a.m.
Meeting includes health and fitness discussion group, warm up, 30 minute walk and cool down. Sponsored by WMC, SPH and Southgate Mall.
Missoula Aging Services/Area XI Agency on Aging
337 Stephens Ave. 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
Missoula Aging Services links seniors, their families and caregivers with community based services and resources. MAS operates the Senior Nutrition Program, which includes Meals on Wheels, Congregate Dining and Senior Diner Club. The Senior Line (728-7682) and the Senior Resource Center offer information on Medicare/Medicaid issues, family caregiver needs, long term care (assisted living and nursing homes) housing, transportation, ombudsmen and much more. Volunteer opportunities include RSVP (the Retired Senior Volunteer Program), Foster Grandparents and Senior Companions.
Missoula Housing Authority
1235 34th St. 549-4113
Fax 549-6406 or TTY 880-253-4091
Hours: Mon-Thurs 8 a.m. - 5 p.m.; Fri appt. & phone only
Lists and provides low-rent housing available to seniors and disabled.
Missoula Senior Center
705 S. Higgins Ave. 543-7154
Hours: Mon-Fri 8:00 a.m. - 4:00 p.m.
As a popular gathering place for older citizens, this site offers a wide array of social and recreational activities. Lunch is served from 11:30 a.m. - 12:30 p.m. Mon-Fri at a nominal cost. Membership is available to people 50 years of age and older, but all activities are open to the public regardless of membership.
A New Song Resource Center for Grief
Loss and Life Transitions
1621 South Ave. W Contact Pat Kendall at 543-2890
www.anewsong.org
A New Song offers materials relating to death, bereavement, depression, suicide, divorce and separation, elder care and chronic illness. Materials are available for people of all ages. Books, brochures, videos, audiotapes and CDs are available from the lending library at no charge.
Partners In Home Care
Palmer Professional Plaza, 2687 Palmer #B… 728-8848
Provides a full range of in-home services including Hospice, IV therapy, Case Management services & medical equipment in Missoula, Mineral, and Ravalli counties. Home Health & Hospice in Missoula, Mineral and Lake counties only.
RSVP: Volunteer Services, Missoula Aging Services
337 Stephens Ave. 728-7682
www.missoulaagingservices.org
A program of Missoula Aging Services that matches the skills, talents and life experience of adults 55 plus with non-profit and public agencies. These volunteers help solve critical needs in Missoula and enhance the quality of life in our community.
Senior Help Line, Missoula Aging Services,
337 Stephens Ave. 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
Provides assistance to older adults, families or caregivers needing resource information. The Senior Help Line has over 600 resources listed in the database covering all aspects of senior needs. From transportation to Medicare insurance counseling, the trained staff can assist in finding answers.
Senior Resource Center & Computer Room
Missoula Aging Services
337 Stephens Ave. 728-7682
www.missoulaagingservices.org
Houses books, videos, brochures, informational pamphlets and more to assist older adults, their families, friends and caregivers. The family caregiver section of the center is specific to helping families and caregivers find answers to their needs. MAS has a video viewing station and a computer instruction room for accessing Internet information and learning to use computer software.
Senior Wheels USA Program, 1-800-246-6010
Provides electric wheelchairs to senior citizens and the permanently disabled at no cost if they qualify. Leon Johnson, Director.
STRUCTURED OUTPATIENT PROGRAM
St. Patrick Hospital and Health Sciences Center
Intakes: 327-3011 or General: 327-3015
The Structured Outpatient Program is a geriatric and older adult, intensive behavioral outpatient program. The program targets individuals who are dealing with grief, worry, fear, irritability, withdrawal, sleep disturbances and/or physical decline. Patients must be evaluated before admission to the program. Treatment is overseen by the medical director and clinical treatment team.
SENIOR EDUCATION, EMPLOYMENT
AND TRAINING
Experience Works
3700 S. Russell St., Ste 121…543-2300 or (800) 450-5627
www.experienceworks.org
Experience Works is a nationwide nonprofit organization that provides training and employment services to people over 55 years of age that are on limited income. Experience Works develops training opportunities through nonprofit and government agencies in the community and pays the participants while they are receiving the training. We assist each of the participants with job search and job placement strategies in the field of their choice.
Foster Grandparents and Senior Companions
Missoula Aging Services
337 Stephens Ave …728-7682
www.missoulaagingservices.org
These programs of Missoula Aging Services offer a tax-free stipend to age and income eligible people who volunteer with children and older adults.
Senior Computer Instruction, Missoula Aging Services,
337 Stephens Ave. 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
Missoula Aging Services is offering free basic computer instruction to individuals 60 and older. Instruction includes basic understanding of a personal computer, keyboarding, operating a mouse to accessing the Internet and creating an Email account. Instruction is free but there is limited enrollment.
SENIOR NUTRITION
Nutrition is a very important part of healthy aging. Missoula Aging Services sponsors nutrition programs for people over 60 who are homebound or mobile.
Meals on Wheels, Missoula Aging Services
337 Stephens Ave… 728-7682
www.missoulaagingservices.org
Volunteers for Missoula Aging Services deliver hot, nutritious meals weekdays for homebound seniors and adults with disabilities. Special diets and weekend meals are also available. A voluntary contribution toward meals is suggested based on income levels. Services are also available in Seeley Lake, Potomac, Frenchtown, Clinton and Condon areas.
Senior Diner Club or Senior Congregate Meals
Missoula Aging Services
337 Stephens Ave 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
Available for seniors 60 and older, who fall within certain income guidelines and live in Missoula County. Coupons, each good for one full meal, can be used at participating restaurants and cafeterias. Participants are asked to contribute according to income and ability to pay. Sites are also serving meals in Lolo, Condon, and Seeley Lake.
SENIOR EXERCISE PROGRAMS
Exercise is crucial to people of any age. Regular physical activity can improve strength, balance, and flexibility, thereby lessening the likelihood of falls and decreasing injury recovery periods. Several senior specific programs are available in the community.
Mall Walkers
Southgate Mall Community Room, 721-5140
Hours: Mon-Wed-Fri 9:00 a.m. - 10:00 a.m.
Meeting includes health and fitness discussion group, warm up, 30 minute walk and cool down. Sponsored by WMC, SPH and Southgate Mall.
Missoula Academy of T’ai Chi Ch’uan, 728-0918
These slow, relaxed exercises are low impact, easy to learn and have immediate beneficial effects on the practitioner, especially seniors. Continued practice improves balance, alertness, flexibility, dexterity, weight control, mental attitude and overall health.
New Directions
UM Skaggs Bldg. #113, 243-4016
www.health.umt.edu/newdirections/
New Directions is a wellness program designed for persons with physical limitations or disabilities. The healthier we are, the more we are able to do. The staff at New Directions helps participants develop the tools to participate in life as fully as possible. This includes physical Therapy, a physical fitness center, nutrition services and educational workshops.
Osteoporosis Exercise Class—“Healthy Backs and Bones”
St. Patrick Hospital and Health Sciences Center Physical Therapy Department
500 West Broadway, 329-5895
Healthy Backs and Bones is a class designed to help prevent osteoporosis or keep it from proceeding further by learning about how to take care of your bones and learn exercises to strengthen them.
FINANCIAL RESOURCES
Nothing can be more burdensome to an elderly person or their family than worry about the cost of living. Many resources are available in the community to assist seniors and their loved ones plan for financial security in their old age. Please refer to the Financial Section of this guide for more information and referral resources.
Missoula Social Security Office
700 S. W. Higgins Ave., Ste. 5, 542-1580
Social Security General Information
and Services, 800-772-1213
Retirement, survivors and disability benefits information.
MEDICAID AND MEDICARE
Medicaid and Medicare are government-funded programs that are available to seniors and the disabled. Please refer to the financial section of this guide for more information.
MT SMP, 1-800-551-3191
Missoula Aging Services
337 Stephens Ave, 728-7682
www.missoulaagingservices.org
MT SMP is a statewide program to help reduce Medicare and Medicaid waste, fraud and abuse. MT SMP teaches beneficiaries to:
- Understand Medicare summary notices including Medicare Prescription Drug Plans
- Protect themselves against healthcare waste, fraud and abuse,
- Be an informed consumer
- Keep a record of medical appointments and tests, and check bill to confirm all services listed were received.
MT SMP is a collaboration between Missoula Aging Services, Area Agencies on Aging and the Cascade County Chapter for the Prevention of Elder Abuse. If you have concerns about your Medicare statement, call 728-7682 or 1-800-551-3191. MT SMP is a free and confidential program.
SHIP (State Health Insurance Assistance Program)
Missoula Aging Services
337 Stephens Ave., 728-7682
www.missoulaagingservices.com
Will answer questions about Medicare, including the Prescription Drug Program and other health insurance needs.
LONG-TERM CARE PLANNING
AND CONCERNS
Certified Local Ombudsman Program
Missoula Aging Services
337 Stephens Ave, 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
The Ombudsman Program at Missoula Aging Services is part of a national network of advocacy, education, empowerment and vigilance for residents of assisted living facilities and Nursing Homes. Ombudsmen provide information on and support for residents’ and their rights. They identify, investigate and resolve complaints. They also work closely with regulatory bodies as well as advocacy and rights organizations to guarantee the respect, health, safety, rights and empowerment of residents.
Home Instead Senior Care, 523-9909
www.homeinstead.com
America’s trusted resource for non-medical care ranging from 1-hour drop-ins, 3-hour visits, overnights or 24 hour care. Personal care, homemaking, incidental transportation, meal preparation and medication reminders. Free consultation to discuss options for care.
Montana End-of-Life Registry
2225 11th Ave., P.O. Box 201410, Helena, 59620-1410
(866) 675-3314 or (406) 444-0660
www.endoflife.mt.gov; endofliferegistry@mt.gov
Montana’s End-of-Life-Registry stores advance health care directives in a secure computer database and makes these documents available to health care providers and registrants. The Registry provides this service free of charge. The registry
- Securely stores directives relating to life-sustaining treatment
- Is accessible online
- Provides immediate access to authorized health care providers
The Registry does not provide legal advice or legal services. Consumers should consult with their doctor, attorney or agencies that specialize in end-of-life care choice about any questions they have related to advance health care directives, living wills, health care (medical) powers of attorney and other personalized directives.
Montana Seniors Office of Legal and
Ombudsman Services, 1-800-332-2272
Ask for the office on aging for legal and/or senior care concerns.
Montana Veterans Home
Columbia Falls, (406)892-3256
Montana Veteran’s Home is part of the Senior and Long Term Care Division in the Department of Health and Human Services of the State of Montana. We are a 105 bed, skilled nursing facility, and offer 15 special care units for dementia care, and 14 bed self-care units for honorably discharged veterans. Accept Medicare and Medicaid. Veterans can call and will be sent an application. Open to all veterans and their spouses. Preference is given to Montana residents, but out-of-state applicants will also be considered.
Partners In Home Care,
Palmer Professional Plaza, 2687 Palmer St. #B, 728-8848
Provides a full range of in-home services including Medicare Home Health, Hospice, IV therapy, Case Management services, personal care, medical equipment and home making services in Missoula, Lake, Mineral, and Ravalli counties. Sponsored by Community Medical Center and St. Patrick Hospital.
Senior Information Line and Resource Center
Missoula Aging Services
337 Stephens Ave, 728-7682 or 1-800-551-3191
www.missoulaagingservices.org
Provides assistance to seniors, families of seniors or caregivers needing resource information. The Senior Information Line has over 600 resources listed in the database covering all aspects of senior needs. The information and assistance specialists on the Senior Information Line can assist you with Long-Term Care Planning and all the concerns that come with making decisions for your future. From information on wills to Advance Directives to helping understand Long-Term Care Insurance, the information and assistance specialists will assist you at no cost. An attorney referral service is also available.
LONG-TERM CARE INSURANCE
Long-term care insurance helps cover the cost of medical needs if you are unable to take care of yourself due to a prolonged illness or disability. There are several basic types of long-term care insurance: coverage for nursing homes only; coverage limited to home and community-based care; and comprehensive policies that cover nursing homes and home- and community-based care. Recent national studies conducted by the Health Insurance Association of America indicate that the actual risk for needing long-term care services (either in our homes, in the community, or in a nursing home) at some point in our lives is greater than 50%. The cost of care is staggering: according to the “Montana Consumer’s Guide to Long Term Care” the state average for private stay in a nursing home in June 1999 was $100 per day. A year in a nursing home is expected to cost $90,000.00 by the year 2015. Whether or not you choose to purchase long-term care insurance may depend on your age, your health, and your personal finances. For more information, contact the Montana Insurance Department at 1-800-332-6148.
HOUSING/RESIDENTIAL
ALZHEIMER’S CARE
Housing for those impaired by Alzheimer’s disease or other forms of dementia.
Edgewood Vista
2815 Palmer St 549-9660
Hillside Health Care
4718 23rd Ave. 251-5100 or 251-5912
Rosetta Assisted Living
2810 Great Northern Loop 728-5822
The Springs at Missoula
3710 American Way 273-0101
ASSISTED LIVING
Housing for those in need of assistance such as dispensing of medication, bathing, dressing
At Home Assisted Living
1300 Speedway 549-8127
Bee Hive Homes
2406 River Rd 543-0345
Bitterroot Valley Living Center
63 Main St, Stevensville 777-5411 or 800 410-5411
Country Home Estates
1704 S. Reserve 542-1889
Flor-Haven Assisted Living Facility
433 S. 3rd St 542-2598
Hillside Place
4718 23rd Ave. 251-5100 or 251-5912
Hunter’s Glen
3620 American Way 542-7009
Missoula Health and Rehabilitation Center
3018 Rattlesnake Dr. 549-0988
Pleasant View
4322 W. Central Ave. 728-8675
Rosetta Assisted Living
2810 Great Northern Loop 728-5822
The Springs at Missoula
3710 American Way 273-0101
The Village Senior Residence
2815 Old Fort Road 549-1300
Warm Sunsets
19655 Old Hwy 93 S., Florence 273-2200
INDEPENDENT LIVING
For seniors who are able to manage on their own.
Grizzly Peak
3600 American Way 721-2292
The Springs at Missoula
3710 American Way 273-0101
The Village Senior Residence
2815 Old Fort Road 549-1300
iNDEPENDENT LIVING-INCOME BASED
Section 8 rental subsidy programs help low and moderate-income and independent seniors obtain apartments. Some apartments are handicapped accessible.
Burlington Square Apartments
2450 Burlington Ave. 327-6659
Camelot Apartments
520 W Spruce 542-1765
Clark Fork Riverside
301 W. Front St. 721-2439
Glengarra Place
3900 Galway Ave. 541-9245
Missoula Manor
909 W. Central Ave. 728-3210
Missoula Silver Crest (Salvation Army)
1550 S. 2nd St. 541-0464
River Ridge Apartments
2840 Santa Fe Ct. 543-7500
Valor House (For homeless senior/disabled veterans)
2820 Great Northern Loop 728-1809
Vantage Villa
1319 E. Broadway 549-4113
LICENSED NURSING HOMES
Licensed nursing homes are annually surveyed by the state for compliance to standards of care.
Bitterroot Valley Living Center
63 Main St., Stevensville 777-5411 or 1 800-410-5411
Hillside Health Care Center
4720 23rd Ave. 251-5100
Missoula Health and Rehabilitation Center
3018 Rattlesnake Dr. 549-0988
Riverside Health Care Center
1301 E. Broadway 721-0680
Valley View Estates
225 N. 8th Street, Hamilton 363-1144
Village Health Care Center
2651 South Ave. 728-9162
RESPITE CARE
Respite care offers short-term care for the elderly and/or disabled to give their at-home caregivers a period of relief. This service may be provided in patient’s home or in a facility.
At Home Assisted Living
1300 Speedway Ave 549-8127
Bee Hive Homes
2406 River Rd 543-0345
Big Sky Home Care
P. O. Box 16540 396-7909
Bitterroot Valley Living Center
57 Main St., Stevensville 777-5411
Case Management Connections
800 Kensington #208 541-6577
Consumer Choice Home Care
1921 Oxford St 549-2397
Edgewood Vista
2815 Palmer St 549-9660
Hillside Manor
4720 23rd Ave 251-1500
Home Care Services
1048 Burlington Ave 543-1184
Home Health of Montana
1903 Russell St 541-1800
Home Instead Senior Care
410 Expressway, Ste D. 523-9909
Hunter’s Glen
3620 American Way 542-7009
Loving Lisa’s Homecare
Florence 728-7682
Missoula Health and Rehabilitation Center
3018 Rattlesnake Dr. 549-0988
Nightingale Nursing Service
1903 Russell St 541-1700
Partners In Home Care
2687 Palmer St., Ste B 728-8848
Riverside Health Care
1301 E. Broadway 721-0680
Stella White, RN PLLC
156 Kensington Ave., Ste 208 240-5972
Village Health Care Center
2651 South Ave. West 728-9162
Warm Sunsets
19655 Old Hwy 93 S 273-2200
IN-HOME CARE • HOME CARE
(non-medical in-home care)
Case Management Connections and In Home Assistance
800 Kensington, #208 541-6577 or 866-830-2224
cmconnections.com.
Provides in-home assistance, case management and bill paying services. Creates customized care giving teams for day and/or nighttime care. Family member can stay in the comfort of their home and receive top-quality care from caregivers who become like family. Specialize in one- on-one relationships with our clients and care that is around the clock. Case management services can be used to navigate the health care system to make sure you or your loved ones are receiving the right services and to give a local liaison with the doctors and other services that might be received.
Consumer Direct Personal Care
1903 S. Russell, 541-8700 or 1-866-438-8591
www.ConsumerDirectOnline.net.
Self-directed in-home care. You are in charge: recruit, hire and manage your caregiver. Stay at home, maintain your independence and control.
Express Employment Professionals
3709 Brooks, St. 542-0323 www.expresspros.com.
Locally owned and operated company with national resources that has been staffing in-home caregivers since 1993. Express provides personal care attendants, homemakers, grounds keeping or socialization companions and is a state approved Medicaid provider also accepting private pay. You customize your care plan.
Heartland Caregivers, Inc. & companions to the Elderly
5500 Grant Creek Rd, 542-0241
Fax 549-7304, www.estatestaffing.com
Hours: Mon-Thurs 9 a.m. - 4 p.m. and by appointment. Live in or live-out home care for children and the elderly or anyone who needs help to stay in their home.
Home Care Services
1048 Burlington Ave, 543-1184
Assistance with bathing, dressing and personal needs. Meal preparation and feeding. Medication reminders,housekeeping, transportation, respite care.
Home Instead Senior Care
410 Expressway, Ste. D, 523-9909
Fax: 523-9949; homeinstead.com.
Contact Marsha Powell, Staff Coordinator. Assists older adults with everyday non-medical tasks that allow independence no matter where you call home. From a few hours a day up to 24 hours/seven days a week including weekends and holidays. Meal preparation, medication reminders, laundry, light housekeeping, personal care, shopping, errands, escort to appointments, assistance with hospice care, Alzheimer/dementia care, respite care.
Progressive Personal Care
1921 Oxford, St 251-9333 or 866-772-4621,
www.progressivepersonalcare.com; kreynolds@bresnan.net
Contact Kelly Reynolds. Provide Medicaid personal care service throughout the State of Montana.
Summit Independent Living
700 SW Higgins #101, 728-1630
Fax: 329-1312; www.summitilc.org.
SKILLED HOME HEALTH CARE
(physician-ordered Medicare and/or Medicaid certified)
Home Health of Montana
1903 S. Russell, 541-1800
www.homehealthofmontana.com
Provides a wide spectrum of in-home services including nursing, IV therapy, physical/occupational/speech therapies and care management. Also provides complimentary nursing consultations for patients and/or families. The only independent Medicare-Certified home health agency in Missoula and Ravalli counties.
Nightingale Nursing
1903 S. Russell St, 541-1700
Offers skilled nursing services, personal care attendants, home monitoring system, on-call nurse, respite service, chore services, in-home counseling, physical therapy, assistance with hospice and other services.
Northwest Homecare
913 SW Higgins, Ste.204, 549-8059
Provides skilled nursing or PCA care for children, seniors or disabled clients in the comfort of their own home. Medicaid and private insurance.
Partners in Home Care
2867 Palmers St., Ste. B, 728-8848 or (888)729-8848
www.partnersinhomecare.org.
Provides home health care, rehab services, infusion therapy, case management, hospice and home medical equipment to people in western Montana. This nonprofit home health service is sponsored by Community Medical Center and St. Patrick Hospital. All employees are fully insured and comprehensive background investigations are conducted. Clinicians available 24 hours a day, 365 days a year.
HOSPICE
(Care for the terminally ill)
Hospice of Missoula
800 Kensington Ave. #204, 543-4408
Fax: 543-4118; hospiceofmissoula.com
hospiceofmissoula@hotmail.com.
A charitable hospice providing physical, emotional and spiritual care at end of life. Patients are cared for by a team of physicians, nurses, home aides, chaplain, music thanatologist and social workers. Hospice care serves the entire family, not just the patient and continues after death with bereavement support.
Partners Hospice & Palliative Care Services
2687 Palmer St, Ste. B, 728-8848 or (888)729-8848
www.partnersinhomecare.org.
Hospice is a concept of care providing comfort and support for people facing a life-limiting illness. Services include 24-hour care, expert pain management, counseling, spiritual care, social work, caregiver support and training, bereavement services and advanced directives. Interdisciplinary team includes physician, nurses, chaplain, pharmacist, social worker, home health aides, volunteers, homemakers, and bereavement counselors.
MEDICAL EQUIPMENT & SUPPLIES
Apria Healthcare
2221 Livingston Ave., 549-3866
apria.com; contact-us@apria.com.
America’s largest provider of oxygen and respiratory services. Full range of home medical equipment for people with limited mobility, the selective availability of infusion services, home delivery of respiratory medications.
Community Home Oxygen
2111 South Ave. W, 728-4315
Harrington Surgical Supply
1208 W. Kent Ave, 721-8468
harringtonsurgical@blackfoot.net.
Locally owned durable medical equipment supplier who prides themselves in customer service. Services include wheelchair, hospital bed and walker rentals, oxygen rental, ostomy supplies, surgical wound dressings, power equipment sales and service,rehab supplies, insurance billing and certified A.T.S. on staff.
Lincare
715 Kensington Ave, Ste. 25A, 543-1832
www.lincare.com. Contact: Courtney Imhoff
MonTECH, UM Curry Health Center
634 Eddy Ave, 243-2426 or 1-877-243-5511
Fax 243-4730; montech@ruralinstitute.umt.edu
MonTECH, Montana’s comprehensive Assistive Technology (AT) resource center on the UM campus offers Montanans statewide a full array of AT support. As a program of the UM Rural Institute: Center for Excellence in Disability Education, Research and Service, MonTECH provides an equipment demonstration center, equipment loans, financial loans, training, evaluations, tours and in-services to all Montanans in need of AT as well as professionals serving them. MonTECH provides free, confidential information about AT devices & services. Our qualified staff will offer customers current accurate information regarding AT-related issues by accessing AT resources, manufacturers & service providers.
Norco Medical
2850 Stockyard Rd, 549-2321
www.norco-inc.com; mikec@norco-inc.com
Supplies home medical equipment and supplies throughout western Montana. Full line medical equipment provider billing Medicare, Medicaid and private insurance.
Partners Medical Equipment
2687 Palmers St, Ste B, 327-3751 or 888-729-8848
www.partnersinhomecare.org.
A full line home medical equipment provider specializing in respiratory services. Our services include oxygen therapy, CPAP, oximetry, ambulation equipment, bed and bath equipment, infant apnea monitors, bililights, aids to daily living and more. Certified Respiratory Therapists on staff to provide in-home clinical support 24 hours a day every day of the week.
Positive Outlooks Incontinence: 546-3587
Contact: Chad Glass, p.olooks@yahoo.com.
Offers home delivery to all ages and for a wide variety of personal care products. Provides personal, friendly service at an affordable rate to those in need of incontinence related products. Offer the #1 rated American-made products on the market. Medicare provider infant through adult.
OTHER HEALTH-RELATED SERVICES
Foot Care Clinic
St. Patrick Hospital and Health Sciences Center
500 West Broadway, 327-1733
On the first and third Monday of every month, specially trained nurses work with seniors with mobility issues, vision issues and diabetes to help them keep their feet healthy. The nurses soak your feet, trim and file your nails, and finish with a lotion massage. Appointments last around 30 minutes. The first visit is $26; following visits are $20. Pre-registration is required. Gift certificates are available.
Montana Talking Book Library
1515 E 6th Ave., Box 201800, Helena, 59620-1800
Provides over 60,000 books titles on audio cassette for all ages. Over 80 free magazines on audio cassette. Offers online and print Braille services and online large-print audio and Braille catalogues are available. Produces a library newsletter, conducts summer reading programs and offers a digital recording program for Montana books in Helena. Services are free to all eligible Montana citizens who are blind, have low vision, are physically handicapped or have a reading disability from organic brain dysfunction. Must be certified by an M.D.
Pharmacies with Medication Management
A & C, 523 N. Higgins, 721-6640
Bubble Pack and Medicine on Time
Eastgate Drug, 1003 E. Broadway, 549-6163
Bubble Pack, Medicine on Time, Doc-U-Dose, and medication boxes.
Frenchtown Drug, 16862 Beckwith St., Frenchtown, 59834 626-4113
Doc-U-Dose, medication boxes, Bubble Packs. Immunizations and Pharmacy Management Consultation Services
Palmer’s Drug, 918 SW Higgins, 549-4125
Bubble Pack, Medicine on Time, and Doc-U-Dose.
Savmor Drug, 1610 S. 3rd St., 721-6017
Bubble Packs, medication boxes and Doc-U-Dose.
TRANSPORTATION
AARP Drivers Safety Program
500 W. Broadway, 543-7184
aarp.org/families/driver-safety
Produced by the American Association of Retired Persons and conducted at various sites throughout the country, this is a program designed to assist people over the age of 50 to develop safe driving skills and defensive driving techniques. Call to register. Two 4-hr sessions in 2 days. Sponsored by St. Patrick Hospital & Health Sciences Center.
Medicab
P.O.Box 1597, Missoula 59806
Contact Bryan or Peggy at 327-1510
Medical transportation company.
Missoula Senior Center
705 S. Higgins, 543-7154
Sponsors AARP Driver Safety Program. Call to pre-register for two four-hour sessions.
Mountain Line
1221 Shakespeare
Office: 543-8386 or Information: 721-3333
mountainline.com.
Transportation around Missoula. Wheelchair equipped.
Mountain Line Comparable Paratransit Service
1221 Shakespeare Contact Chris
mountainline.com
Special needs curb to curb service equipped for wheelchairs. Call ahead for service. Application must be filled out to provide service.
Senior Van
1221 Shakespeare, 543-8386
Curb to curb van service anywhere you want to go available weekdays between 8:30 a.m. and 4:30 p.m. for those 60 or over or those with temporary or permanent disability that prevents them from riding the regular bus. Rides are $1.50 each way. Call to receive registration information and to reserve your ride. Assistance with packages or a knock on your door available for a small additional charge.
SENIOR VAN-GROCERY RUN available at many housing facilities when residents take a group trip to Albertson, Safeway, or Super Wal-mart. Tuesdays and Thursdays. Assistance with groceries on the way home. $3.00 round-trip. Inquire at your housing facility to see if they are signed up for this service.
SAFETY
ADT Security
16810 E. Euclid, Spokane, WA, 99216, (800)237-2727
PERS - (Personal Emergency Response Systems)
PERS are electronic systems that provide security for older people living alone by making emergency assistance just a touch away. Several providers are located in Missoula. Please check the Yellow Pages for a complete listing.
